Work With Us

Overall purpose of the role

Our customer support specialists assist in delivering our forbearance and vulnerability strategy across the Collections and Post Termination teams, ensure we meet both the needs of our customers and our regulatory responsibilities. You will have exceptional communication and empathy skills and be able to build relationships with our customers to support them with the right outcome.

Key responsibilities and accountabilities

Deal with telephone and email queries from our most vulnerable customers, providing a bespoke service and finding suitable outcomes
Provide advice and guidance to other customer-facing teams
Display compassion and understanding towards customers in vulnerable circumstances, ensuring that all vulnerable or potentially vulnerable customers are managed appropriately
Accurately record conversations and administrative actions within the relevant systems
Identify Expressions of Dissatisfaction and potential complaints, recording these accurately and passing to the relevant team
Take ownership of complex accounts where vulnerability has been identified
Liaise with other operational departments that are involved in the customer journey, driving good outcomes for customers at every stage
Ensure all performance and productivity targets are achieved and maintained
Review processes which could be automated or enhanced to improve the customer and business experience, sharing this with your team leader
Identify and raise any risks with your team leader, working with them to manage those risks
To carry out any ad-hoc duties as requested by the management team

Person specification

Excellent empathetic skills; able to help people in vulnerable circumstances and have emotionally demanding conversations whilst maintaining your own mental and emotional wellbeing
Good team player, flexible and able to work on own initiative
Strong interpersonal skills, able to establish effective working relationships at all levels
Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned
Appreciates the importance of accuracy and attention to detail
Demonstrates a sense of urgency and good work ethic
Ability to work with competing deadlines and priorities
Resilient, not derailed by a setback and returns to a high level of performance quickly
Excellent customer service skills and awareness of the importance of the customer
Comfortable and competent with MS Office

Compliance and regulation

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals.

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

Additional requirements

Office hours are between 8.30am-6pm, Monday to Friday
Hybrid working available after training completed (3 days in the office as a minimum)
This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder
From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit
From time to time, and within reason, you may be required to work outside of your standard contracted hours
As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

(Added by PeopleHR).

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Loan Originations at Blue

The Loan Originations team at Blue support applicants by helping them to obtain affordable motor finance loans. We work with the introducers and customers across Underwriting, Payouts and Introducer Support.

Overall purpose of the role

This role forms part of the day-to-day Origination function to support existing and new relationships with Introducers (Dealers and Brokers) and Blue's Commercial Team by telephone and email, as well as ensuring timely and accurate payment and administration of all new loan products. Advisers are also required to research and evaluate new introducer setups and provide an ongoing review of our portfolio of dealers.

Key responsibilities and accountabilities

The key aspects of the role are to:

Respond to inbound and outbound telephone enquiries in a professional and respectable manner
Onboard new dealers and brokers in line with our company policies
Support the Introducer Oversight function by conducting annual and adhoc reviews
Payout incoming deals in line with company policy and approved mandate value
To check all payout documents for accuracy and completeness including ensuring that we are enforcing all underwriting and compliance conditions
Be a point of reference, knowledge and support for our dealer/broker network.
Being responsive to change for new processes and working alongside internal teams to aid a quick, efficient and a company compliant outcome for Blue.
Ensure company policies are adhered to and followed.
Working review of departmental procedures in line with policies with the ability to suggest review/change where identified.
Liaising closely with other departments as necessary.
Adhering to company policies and procedures and maintaining updated documentation.
To always present the company professionally and confidentially.
To always pay due care and attention to your own and others’ health and safety.
Ensure all client communication is responded to within the set Key performance indicators.

Person specification

Good team player, flexible and able to work on own initiative
Strong interpersonal skills, able to establish effective working relationships at all levels
Appreciates the importance of accuracy and attention to detail
Demonstrates a sense of urgency and good work ethic
Ability to work with competing deadlines and priorities
Excellent customer service skills and awareness of the importance of the customer
Comfortable and competent with MS Office
Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned

Compliance and regulation

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals.

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

Additional requirements

Office hours are between 8am-8pm, you should complete 7.5 hours a day, covering core working hours depending on your rota
Rota shift work based with some 9am-6pm Saturdays, Sundays & Bank Holidays (day in lieu earnt for working them)
Hybrid working available after training completed (3 days in the office as a minimum)
This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder
From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit
As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

(Added by PeopleHR).

Apply for this role

First name

Last name

Phone number

Email address

LinkedIn URL

CV

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Sending... Whoops, please check and try again! There was a problem sending your application. Please try again. Thank you for your application.

Overall purpose of the role

A forward-thinking procurement professional is needed to be responsible for vendor and facilities management and related tasks.

As this is a new role, the incoming manager is expected to make it their own and develop best-in-class systems and processes, to ensure delivery is performed to the highest standards. The position will sit within the Finance Function and have broad responsibility for supplier contract negotiation and compliance, corporate insurance, facilities management and fleet management for the group.

The role operates in a fast-paced FinTech environment and requires broad experience across procurement and operational facilities management. Excellent communication skills and attention to detail are essential. You will be a natural leader, able to manage multiple competing deadlines, with sufficient gravitas to operate effectively with the senior executive team and to negotiate with larger corporate suppliers.

In addition to the initial function and process set-up, there is likely to be a significant ad-hoc and project work component to the role.

Key responsibilities and accountabilities

Vendor and Procurement Management

Define clear and robust processes and procedures, to streamline and improve procurement

Design and roll-out new tendering and onboarding methodologies. Set minimum quality standards for tendering and pricing

Research potential alternative suppliers to ensure current services are appropriate

Negotiate appropriate terms well in advance of the renewal date for contracts and support benchmarking of material vendors against industry standards

Ensure KYC, data protection and required regulatory terms are in place for contracts

Work with the business to embed best practices for all supplier relationships

Maintain an up-to-date database for all vendor and supplier contracts

Aim to reduce expenditure using improved vendor management

Assist with business cases and rollouts for new areas or suppliers

Aid in developing a right-first-time team culture; raising the bar and team standards continuously.

Support periodic and year-end audits

Maintain an up-to-date knowledge of best practice.

Insurance Oversight

Responsible for all corporate and fleet insurance policies and processes, including claims assistance and management

Ensure proper controls and review of insurance tendering and quotes obtained and obtain best value for money and aim to reduce costs where possible

Maintain good working relationship with the insurance brokers

Fleet Management

Oversee vehicle leasing program for the commercial team

Act as key point of contact between the lease company and commercial team for daily issues

Work on vehicle pricing and scheme administration to reduce costs and maximize benefit for Blue

Facilities Management

Support the office manager and ensure that the facilities run smoothly

Oversee leases for the head office and associated car parks and collaborations with the landlord

Improve the working environment within the head office

Champion improvements in relation to carbon reduction and efficient office environment operations

Other components

Assist with system and process improvements, enhancements and standardizations.

Lead all Environmental reporting - ESOS, SBT, Group GHG-reporting and related programs.

Provide ad-hoc support to the Finance team and business management

Person specification

Experienced procurement professional with a detailed understanding of tendering processes
Good understanding of systems and controls, able to define and implement best-in-class procedures and drive efficiency and automation
Excellent verbal and written communication and interpersonal skills, able to establish effective working rapport and relationships at all levels
Highly adaptable and flexible. Able to work with competing deadlines and priorities, whilst delivering high-quality outputs
Excellent planning, time management and organisational skills.
Good team player and potential business leader, able to work with a large, varied team and provide support across the whole business
Self-starter working with initiative and minimal guidance
Demonstrates a sense of urgency, pro-activity and strong work ethic. Resilient and tenacious, with an enthusiastic ‘can-do’ attitude
Numerate, appreciates the importance of accuracy and attention to detail
Excellent MS Office skills

Compliance and regulation

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals.

For employee personal data, handle it with strict confidentiality and in compliance with employment and data protection legislation.

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

Additional requirements

This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder.
From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit.
From time to time, and within reason, you may be required to work outside of your standard contracted hours.
As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
This is a hybrid role split a minimum of 3 days office and up to 2 days remote, but this is subject to change.
Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

(Added by PeopleHR).

Apply for this role

First name

Last name

Phone number

Email address

LinkedIn URL

CV

Cover letter

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Sending... Whoops, please check and try again! There was a problem sending your application. Please try again. Thank you for your application.

Commercial Team at Blue

At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.

Overall purpose of the role

The Regional Manager is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling dealer package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.

Key responsibilities and accountabilities

Introducer Acquisition and Onboarding

Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
Present and explain Blue’s value proposition and dealer package effectively to maximise conversion.
Ensure a smooth onboarding experience and successful ramp-up in production.
Commercial Delivery and Performance Management
Consistently deliver agreed case volume and lending targets within your region.
Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
Analyse performance data and take proactive steps to meet and exceed targets.

Relationship Management

Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
Support introducers with training, deal structuring, and product education to drive volume and quality.

Commission and Commercial Oversight

Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.

Compliance and regulation

Compliance and Market Conduct

Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.

Reporting and Administration

Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.

Person specification

Demonstrated success in introducer or dealer commercial roles within motor finance or a sector.
Commercially sharp, with experience managing pricing and commission negotiations.
Target-driven, tenacious, and proactive in approach to commercial activity and relationship building.
Strong interpersonal and communication skills, capable of building trust quickly.
Resilient and self-motivated with high personal accountability.
Familiar with FCA compliance and regulatory standards.
Full UK Driving Licence and access to a vehicle for regular regional travel.

Additional requirements

This is a field-based role with substantial regional travel.
Flexibility to work occasional evenings or weekends where business needs demand.
Willingness to undertake training and continuous professional development as required.

(Added by PeopleHR).

Apply for this role

First name

Last name

Phone number

Email address

LinkedIn URL

CV

Cover letter

(Optional)

Sending... Whoops, please check and try again! There was a problem sending your application. Please try again. Thank you for your application.

Commercial Team at Blue

At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.

Overall purpose of the role

The Regional Manager is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling dealer package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.

Key responsibilities and accountabilities

Introducer Acquisition and Onboarding

Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
Present and explain Blue’s value proposition and dealer package effectively to maximise conversion.
Ensure a smooth onboarding experience and successful ramp-up in production.
Commercial Delivery and Performance Management
Consistently deliver agreed case volume and lending targets within your region.
Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
Analyse performance data and take proactive steps to meet and exceed targets.

Relationship Management

Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
Support introducers with training, deal structuring, and product education to drive volume and quality.

Commission and Commercial Oversight

Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.

Compliance and regulation

Compliance and Market Conduct

Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.

Reporting and Administration

Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.

Person specification

Demonstrated success in introducer or dealer commercial roles within motor finance or a sector.
Commercially sharp, with experience managing pricing and commission negotiations.
Target-driven, tenacious, and proactive in approach to commercial activity and relationship building.
Strong interpersonal and communication skills, capable of building trust quickly.
Resilient and self-motivated with high personal accountability.
Familiar with FCA compliance and regulatory standards.
Full UK Driving Licence and access to a vehicle for regular regional travel.

Additional requirements

This is a field-based role with substantial regional travel.
Flexibility to work occasional evenings or weekends where business needs demand.
Willingness to undertake training and continuous professional development as required.

(Added by PeopleHR).

Apply for this role

First name

Last name

Phone number

Email address

LinkedIn URL

CV

Cover letter

(Optional)

Sending... Whoops, please check and try again! There was a problem sending your application. Please try again. Thank you for your application.

Commercial Team at Blue

At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.

Overall purpose of the role

The Regional Manager is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling dealer package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.

Key responsibilities and accountabilities

Introducer Acquisition and Onboarding

Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
Present and explain Blue’s value proposition and dealer package effectively to maximise conversion.
Ensure a smooth onboarding experience and successful ramp-up in production.
Commercial Delivery and Performance Management
Consistently deliver agreed case volume and lending targets within your region.
Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
Analyse performance data and take proactive steps to meet and exceed targets.

Relationship Management

Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
Support introducers with training, deal structuring, and product education to drive volume and quality.

Commission and Commercial Oversight

Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.

Compliance and regulation

Compliance and Market Conduct

Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.

Reporting and Administration

Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.

Person specification

Demonstrated success in introducer or dealer commercial roles within motor finance or a sector.
Commercially sharp, with experience managing pricing and commission negotiations.
Target-driven, tenacious, and proactive in approach to commercial activity and relationship building.
Strong interpersonal and communication skills, capable of building trust quickly.
Resilient and self-motivated with high personal accountability.
Familiar with FCA compliance and regulatory standards.
Full UK Driving Licence and access to a vehicle for regular regional travel.

Additional requirements

This is a field-based role with substantial regional travel.
Flexibility to work occasional evenings or weekends where business needs demand.
Willingness to undertake training and continuous professional development as required.

(Added by PeopleHR).

Apply for this role

First name

Last name

Phone number

Email address

LinkedIn URL

CV

Cover letter

(Optional)

Sending... Whoops, please check and try again! There was a problem sending your application. Please try again. Thank you for your application.

Commercial Team at Blue

At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.

Overall purpose of the role

The Regional Manager is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling dealer package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.

Key responsibilities and accountabilities

Introducer Acquisition and Onboarding

Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
Present and explain Blue’s value proposition and dealer package effectively to maximise conversion.
Ensure a smooth onboarding experience and successful ramp-up in production.
Commercial Delivery and Performance Management
Consistently deliver agreed case volume and lending targets within your region.
Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
Analyse performance data and take proactive steps to meet and exceed targets.

Relationship Management

Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
Support introducers with training, deal structuring, and product education to drive volume and quality.

Commission and Commercial Oversight

Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.

Compliance and regulation

Compliance and Market Conduct

Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.

Reporting and Administration

Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.

Person specification

Demonstrated success in introducer or dealer commercial roles within motor finance or a sector.
Commercially sharp, with experience managing pricing and commission negotiations.
Target-driven, tenacious, and proactive in approach to commercial activity and relationship building.
Strong interpersonal and communication skills, capable of building trust quickly.
Resilient and self-motivated with high personal accountability.
Familiar with FCA compliance and regulatory standards.
Full UK Driving Licence and access to a vehicle for regular regional travel.

Additional requirements

This is a field-based role with substantial regional travel.
Flexibility to work occasional evenings or weekends where business needs demand.
Willingness to undertake training and continuous professional development as required.

(Added by PeopleHR).

Apply for this role

First name

Last name

Phone number

Email address

LinkedIn URL

CV

Cover letter

(Optional)

Sending... Whoops, please check and try again! There was a problem sending your application. Please try again. Thank you for your application.

Commercial Team at Blue

At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.

Overall purpose of the role

The Regional Manager is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling dealer package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.

Key responsibilities and accountabilities

Introducer Acquisition and Onboarding

Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
Present and explain Blue’s value proposition and dealer package effectively to maximise conversion.
Ensure a smooth onboarding experience and successful ramp-up in production.
Commercial Delivery and Performance Management
Consistently deliver agreed case volume and lending targets within your region.
Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
Analyse performance data and take proactive steps to meet and exceed targets.

Relationship Management

Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
Support introducers with training, deal structuring, and product education to drive volume and quality.

Commission and Commercial Oversight

Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.

Compliance and regulation

Compliance and Market Conduct

Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.

Reporting and Administration

Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.

Person specification

Demonstrated success in introducer or dealer commercial roles within motor finance or a sector.
Commercially sharp, with experience managing pricing and commission negotiations.
Target-driven, tenacious, and proactive in approach to commercial activity and relationship building.
Strong interpersonal and communication skills, capable of building trust quickly.
Resilient and self-motivated with high personal accountability.
Familiar with FCA compliance and regulatory standards.
Full UK Driving Licence and access to a vehicle for regular regional travel.

Additional requirements

This is a field-based role with substantial regional travel.
Flexibility to work occasional evenings or weekends where business needs demand.
Willingness to undertake training and continuous professional development as required.

(Added by PeopleHR).

Apply for this role

First name

Last name

Phone number

Email address

LinkedIn URL

CV

Cover letter

(Optional)

Sending... Whoops, please check and try again! There was a problem sending your application. Please try again. Thank you for your application.

Commercial Team at Blue

At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.

Overall purpose of the role

The Regional Manager is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling dealer package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.

Key responsibilities and accountabilities

Introducer Acquisition and Onboarding

Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
Present and explain Blue’s value proposition and dealer package effectively to maximise conversion.
Ensure a smooth onboarding experience and successful ramp-up in production.
Commercial Delivery and Performance Management
Consistently deliver agreed case volume and lending targets within your region.
Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
Analyse performance data and take proactive steps to meet and exceed targets.

Relationship Management

Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
Support introducers with training, deal structuring, and product education to drive volume and quality.

Commission and Commercial Oversight

Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.

Compliance and regulation

Compliance and Market Conduct

Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.

Reporting and Administration

Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.

Person specification

Demonstrated success in introducer or dealer commercial roles within motor finance or a sector.
Commercially sharp, with experience managing pricing and commission negotiations.
Target-driven, tenacious, and proactive in approach to commercial activity and relationship building.
Strong interpersonal and communication skills, capable of building trust quickly.
Resilient and self-motivated with high personal accountability.
Familiar with FCA compliance and regulatory standards.
Full UK Driving Licence and access to a vehicle for regular regional travel.

Additional requirements

This is a field-based role with substantial regional travel.
Flexibility to work occasional evenings or weekends where business needs demand.
Willingness to undertake training and continuous professional development as required.

(Added by PeopleHR).

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Commercial Team at Blue

At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.

Overall purpose of the role

The Regional Manager is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling dealer package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.

Key responsibilities and accountabilities

Introducer Acquisition and Onboarding

Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
Present and explain Blue’s value proposition and dealer package effectively to maximise conversion.
Ensure a smooth onboarding experience and successful ramp-up in production.
Commercial Delivery and Performance Management
Consistently deliver agreed case volume and lending targets within your region.
Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
Analyse performance data and take proactive steps to meet and exceed targets.

Relationship Management

Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
Support introducers with training, deal structuring, and product education to drive volume and quality.

Commission and Commercial Oversight

Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.

Compliance and regulation

Compliance and Market Conduct

Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.

Reporting and Administration

Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.

Person specification

Demonstrated success in introducer or dealer commercial roles within motor finance or a sector.
Commercially sharp, with experience managing pricing and commission negotiations.
Target-driven, tenacious, and proactive in approach to commercial activity and relationship building.
Strong interpersonal and communication skills, capable of building trust quickly.
Resilient and self-motivated with high personal accountability.
Familiar with FCA compliance and regulatory standards.
Full UK Driving Licence and access to a vehicle for regular regional travel.

Additional requirements

This is a field-based role with substantial regional travel.
Flexibility to work occasional evenings or weekends where business needs demand.
Willingness to undertake training and continuous professional development as required.

(Added by PeopleHR).

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Last name

Phone number

Email address

LinkedIn URL

CV

Cover letter

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Sending... Whoops, please check and try again! There was a problem sending your application. Please try again. Thank you for your application.

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